How Microsoft CSP enables service providers to compete more effectively

IT service providers that want to truly grow their business by helping client customers migrate over to the cloud will need to combine the right technical capabilities with a laser focus on customer service outcomes. This opportunity is very real, as IDC believes global spending on public cloud services is expected to total $266 billion in 2021. This is a compounded annual growth rate (CAGR) of 20.8% from the $103.2 billion spent in 2016.

How can you be a part of all this? The best answer continues to be through the Microsoft Cloud Solution Provider (CSP) Program. Why is CSP so effective? Consider that Microsoft’s commercial cloud revenue increased 48 percent last year to $9 billion, and 95 percent of this revenue goes through its partner ecosystem. It’s an exciting time to be part of the network, and it offers tremendous growth opportunities for IT service providers.

How can you be more effective through CSP?

Microsoft has transitioned to digital ecosystem whereby they work with IT service providers to go beyond transactional reselling of hardware and software. This new ecosystem thrives as all partners sell each other’s technology and solutions through enhanced collaboration to build complete cloud-based solutions, ultimately creating revenue opportunities that did not exist in the past. All of this is possible because of the speed of the cloud, enabling the acceleration of differentiated and value-added solutions to end-user customers.

Where are the opportunities through CSP?

IT service providers in the Microsoft CSP ecosystem can leverage today’s most advanced technologies for their clients, building into their own leading-edge solutions that deliver long-term value for customers.

Many of these solutions involve everyday business needs, such as application development, storage and security solutions, and a host of technologies that enable a mobile workforce across the globe.

However, emerging solutions are also becoming more in demand from companies of every size in all part of the world. Artificial Intelligence systems represents one of these emerging solutions opportunities for IT service providers.

IDC estimates that global spending on cognitive and AI systems is expected to triple between 2018 to 2022, from $24 billion to $77.6 billion. As such, Microsoft is poised to take a leading role in helping its partners reshape the way AI is used for businesses in much the same way it transformed the way individuals leveraged personal computers many decades ago.

IT service providers as well as their trusted partners like DXC SLMS will leverage the Microsoft CSP ecosystem to design and deliver comprehensive AI-driven solutions that empower employees throughout the globe.

Three key steps in finding CSP success

The first step to becoming a successful Microsoft CSP reseller is to Collaborate and discuss the current situation with a DXC SLMS Hosting representative. In this step, service providers will understand their current client landscape and begin to build the right cloud migration strategy for their business.

Next, service providers must Configure and begin to identify and prioritize the workloads that have the highest potential value that are best suited for migration. This step will also serve to build an action plan, focusing on data structure, latency requirements, storage and backup, and security and compliance. Each of these areas play a critical role in effectively migrating to the cloud. Here, service providers will also address dependencies for legacy applications and workloads.

In the final step, service providers will work closely with DXC’s consulting experts who will help plan, execute and Build a transition to mitigate risk and minimize disruption to existing client workflows. Here, DXC will help create the right business plan for the organization, designed to service clients and expand with profits in mind. This step is also designed to address total cost of ownership metrics to deliver the right return on your cloud migration investment.

Azure provides clear benefits for CSP cloud solutions

As part of the CSP ecosystem, service providers will have a host of differentiated technologies available for their clients. When helping these clients migrate to the cloud, there’s no stronger solution than Azure, which offers speed of deployment and business agility. In today’s highly competitive environment, it’s critical to be able to deploy, operate and scale at the speed of business. Also, Azure offers faster development cycles compared with on-premise solutions, which leads to more responsive feedback when developing hosted applications or even desktop environments.

Who to partner with for profitable outcomes

As cloud-based hosted software services continue to reshape and expand the principles of modern IT, the future of any hosting services provider depends on the quality of its partnerships. DXC SLMS Hosting offers service providers the best opportunity to build the right portfolio of cloud-based hosted solutions, including Microsoft Azure for CSP, that best positions for optimum business growth potential while cutting costs out of the portfolio.

For more information about Azure and the Microsoft CSP program, visit the DXC SPaRC CSP resource community at and